FAQs

Kelley's PTAC & HVAC Cleaning

  • What cleaning method do they use?

    Kelley's employs an in-room cleaning method for PTAC units, which minimizes time and potential damage associated with unit transportation. Many VTAC models are also cleaned on-site in the room.
  • Why Kelley's?

    All our services are considered "standard." This means that we don't charge you extra like other businesses do. Come to us for: Testing – Units are tested before and after cleaning and the control board area is covered for protection. Complete coil cleaning - Coils are cleaned with 180-200 ̊ F water and environmentally safe, non-acidic cleaner, as recommended by leading manufacturers. Condensate pan - Dirt and organic matter are thoroughly removed from the condensate pan and other critical areas. Drain line - The condensate drain is flushed out with pressurized water to prevent clogging and overflow. Disinfection – A hospital-grade disinfectant is used in conjunction with 180-200 ̊ F water. Filters – Filters are cleaned and sanitized to maximize airflow and prevent re-contamination. Sleeve - Dirt and debris are removed from the PTAC sleeve.
  • What systems do they use?

    Our company utilizes state-of-the-art truck-mounted cleaning equipment. This powerful machinery, combined with our proven methods, ensures optimal cleaning results for your HVAC systems.
  • Do they understand customer service?

    At Kelley's, customer service is a top priority. We're dedicated to serving each client with honesty and integrity, creating customized service experiences that are specifically designed to meet individual needs.
  • Do you repair PTAC or VTAC units?

    Our services are limited to cleaning and performance checks for PTAC and VTAC units. However, we can provide recommendations for trusted HVAC technicians if repairs are needed.
  • Is there a mess left behind?

    We pride ourselves on our clean work practices. Our contained cleaning methods ensure that all water, debris, and cleaning agents are fully collected and removed from the room after service completion.
  • Do they have good references?

    Our company's reputation speaks for itself, with over 80% of our business coming from repeat clients. This high rate of return customers demonstrates the trust and satisfaction our services provide.
  • What kind of experience do they have?

    Kelley's is one of the most experienced HVAC cleaning companies in the nation, providing nationwide services since 2004. Our extensive experience ensures high-quality service for all our clients.
  • How often should PTAC/VTAC units be cleaned?

    Most manufacturers recommend annual deep cleaning for PTAC/VTAC units. However, environments with high usage, such as hotels, senior living facilities, and hospitals, often benefit from semi-annual (twice per year) cleanings.
  • Are your cleaning products safe?

    We prioritize safety in our cleaning processes. All our cleaning products are EPA-approved, non-corrosive, and non-toxic. These cleaners are specifically designed for use with HVAC equipment to ensure both effectiveness and safety.